To restore safety, security and peace of mind—fast. Whether it’s a smashed shopfront at 2 a.m. or a jammed fire‑exit on a busy weekday, we exist to solve door and window emergencies within 60 minutes anywhere in London.
“Our promise is simple: no Londoner waits vulnerable with a broken door or window on our watch.”
— Dwayne, Managing Director
Michael & Lisa Reid start a small glazing business in Bermondsey with a single van and a commitment to 24/7 service.
We add specialist door engineers, rebrand to London Window & Door Solutions and join FENSA.
Fleet grows to 8 GPS‑tracked vans; we complete our 5,000th emergency call‑out.
Achieve ISO 9001 quality certification & invest in ultra‑low‑emission vehicles.
A 25‑strong team performing 10,000+ repairs, with a 4.9⭐ Trustpilot rating and coverage of all 33 London boroughs.
Real humans answer your call—any time of day.
GPS routed vans cut travel time.
Detailed photos & invoices meet insurer criteria.
All glazing fitted to current Building Regs.
We treat customers the way we’d want our own family treated.
We diagnose over the phone and give a transparent, fixed cost.
Arrive in under an hour, board up or repair on the spot.
Manufacture or source matching glass/panels, reinstall, and tidy the site—usually within 24–48 hours.
